How do I set a specific date range for my report?
In the Date Range drop-down menu, select Customize. When you do, controls appear to select specific start and end dates.
Why can’t I change my chart into a line chart?
Line charts are only available when the primary dimension is time-based (for example, Hour, Day, or Month).
Why can’t I change the data my chart is measuring?
Please make sure you are changing the value in the correct place. To change the data being measured on the chart, click on the totals of each metric above the chart.
If the Metric you are trying to click on is currently greyed out it is not available in the selected chart type.
How do I show multiple metrics on my chart at the same time?
Showing multiple metrics on a chart at once (for example, show Impressions and revenue together), can only be done on a line chart when the secondary dimension is set to None. When those conditions are met, clicking on a metric adds or removes it from the chart. The colour of the line under the Metric name indicates its chart colour.
Why can I only group my primary dimension by day?
The primary dimensions available are based on the chart type selected. Changing your chart type automatically updates the primary dimension list to include all available values.
Why am I only able to change my bar chart from vertical to horizontal in some situations?
Changing a bar chart's orientation is only available if the primary dimension can be measured. The most common situation where this button is unavailable is if the primary dimension is time-based (for example, Hour, Day, or Month).
How do I make my report load faster?
Load speed is directly proportional to the number of dimensions and metrics selected, and the date range of your report. To reduce load time, try to limit the the settings to be as specific to your needs as possible.
Is Google AdX data available?
No. Google AdX data is not within the scope of Sortable's Prebid Analytics.
Do I have to pay extra to use this?
Definitely not. The use of Sortable's Prebid Analytics is free for any Sortable for Prebid customers. In fact, it is only available for Sortable for Prebid customers.
If you have any questions that are not covered here, please e-mail firstname.lastname@example.org.